Hearing Aid Repair & Maintenance

ReSound repairToday’s hearing aids are digital devices incorporating state-of-the-art technology. Even if they don’t have many moving parts, it doesn’t mean they are immune to wear and tear. Even sophisticated technology can need repairs. You can always rely on Hearing & Balance Services of Reston if you encounter a problem with your hearing aids. 

Whether you spring a battery door, have wax buildup, or accidentally drop your hearing aids or get them wet, the audiologist can diagnose the problem. Many times, we can make repairs while you wait. 

Even if you purchased your hearing aids somewhere else, we may still be able to repair your hearing aids. Just bring your hearing aids in for a free evaluation.

Troubleshooting common hearing aid problems at home

Many times, the fix is as simple as a new battery. Use these troubleshooting tips and see if you can resolve the problem at home and save a trip to our office. 

Is the volume too low? Make sure you didn’t accidentally bump the manual volume control. Give the volume setting a quick check. Next, make sure that the receiver tube isn’t blocked by wax, debris or water. Lastly, clean the microphone to remove any earwax.

Distorted sound can be caused by a low battery level. Take the batteries out and make sure the battery contacts are free of debris. You can gently clean soiled contacts with a cotton swab and a drop of rubbing alcohol. Once the battery contacts are completely dry, you can install new batteries. Be sure to firmly close the battery door. 

Always make sure your hearing aids are on the right setting. Sometimes they get placed on the telecoil setting accidentally. If the hearing aid doesn’t power up, make sure the device is fully in the “on” position and if that doesn’t work, install new batteries. 

Too much earwax keeps hearing aids from fitting properly. This causes whistling and feedback. Try cleaning your hearing aids and ears to solve this problem. 

Still having trouble with your hearing aids. Just bring them to Hearing & Balance Services of Reston. 

Warranty hearing aid repairs and out of warranty service too

Every hearing aid we sell is covered by a manufacturer’s warranty. If you didn’t buy your hearing aids from us or if your warranty is expired, we may still be able to help. Bring your hearing aids into our office. We will diagnose the problem, and if it isn’t covered by warranty, we’ll provide an estimate of the cost for repairs.